FAQ

Our product catalogues covers the full range of reusable surgical instruments for all surgical disciplines through it’s 14 concise catalogs.
Such as:-
General Instruments, Dental Instruments
Diathermy / Bipolar Instruments, ENT Instruments
Gynaecology Instruments, Intestinal Instruments
Neuro Instruments, Opthlamic / Micro Instruments
Orthopedic Instruments, Plastic / Oral Instruments
Postmortem / Autopsy Instruments
Protocology Instruments, Thoracic Instruments
Urology Instruments etc….

Big Bro International sells their products through authorized distributors. However, you can also direct purchases from Big Bro Surgical. This will be based on a separate agreement. Please contact our customer service.

Yes, Big Bro Surgical is certified with international standards and norms since 2015. For more details kindly you can visit our Certification Page.

Big Bro International uses exclusively high-grade steels (rustproof, stainless) to manufacture its surgical instruments. On request, Big Bro offers to its clients an overview, of which type of steel is used for each group of instruments. This chart includes among others important information such as DIN-Norm, composition of steel, hardness of material. Furthermore, material certificates for each item are available.

Recommending complete surgical sets, including sterilization containers and baskets, if required, is one of Big Bro Surgical core competences. For the past many years, Jalal Surgical has gained a vast experience in the making of surgical instruments. This makes us an ideal partner. Many of our recommended sets are also included in our catalogues and Websites. You can find the sets in our product data base. Customized adaptations to the sets are easily possible. Please don’t hesitate to ask our customer service.

Yes, Big Bro Surgical offering private labelling. Since the very beginning of its business, Jalal Surgical has offered private labelling/OEM in addition to focusing on promoting its own brand. Thus, we are very experienced in this field and have been so for a long time. We have organized our order process as to mark or label all products only after we have received a customer order. Consequently, we store all our products unmarked and unlabelled in our stock room, which gives us utmost flexibility to fulfil our client’s needs.

Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Generally, it will take 14 to 30 days after receiving your advance payment. The specific delivery time depends on the Availability of items in Stock and the quantity of your order.

Yes, we can produce by your samples or technical drawings.

We can Provide you the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.