Order Processing & Dispatch
Orders are processed within 24–48 hours once payment is confirmed. For bulk or custom items, dispatch may take up to 10–14 working days depending on manufacturing requirements. You’ll receive a confirmation once your order has been shipped.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order volume. Free delivery may be offered on promotional occasions or minimum order thresholds.
What if My Order Is Damaged or Delayed?
We take delivery safety seriously. If your package is lost or arrives damaged, please contact us within 48 hours of receiving it. We’ll investigate with the courier and ensure a suitable resolution.
Need More Help With Delivery?
If you have specific delivery questions, contact our support team. We’re happy to assist.